Requests should be made at the population office. Please bring the following documents:
For minors or those in guardianship, the request must be co-signed by a legal guardian. The wait for an identity card is 15 working days.
Those requesting a passport should ask at the cantonal identity documents office. A meeting must be organised with www.passeportsuisse.ch or by telephone.
The following documents should be presented:
The wait for a passport is 15 working days
Combined identity card & passport request
The procedure is identical to the request for a passport as noted above.
The old identity card must also be presented.
Loss theft or destruction of an identity card
The loss, theft or damage to documents must inform the population office. These documents must be cancelled. A replacement can then be ordered.
Announcing the loss of a foreign passport
The loss of a foreign identity document must be announced in the relevant country. Swiss nationals living abroad must inform a Swiss representation. Those who lose their passport on holiday must inform a Swiss representative in order to receive a replacement.
Replacing an identity document
The document is cancelled and can no longer be used. A new identity document can be ordered at the population office by presenting a police certificate of loss. If found, cancelled documents must be sent to the issuing authorities.